The first step to fixing a problem is knowing it exists. When developing interactive applications for our clients, we spend a lot of time testing each project’s software and hardware to ensure that it will perform as designed once it moves out of our safe, secure Development Lab and into “the wild” (aka: the customer’s location).
The touchscreen is the user’s window into your application, exhibit, or interactive experience. If the display quality, color balance, backlight uniformity, or touch responsiveness is less than perfect, the user will notice immediately. When nearly everyone has a high-performance multi-touch screen device in their pocket, they expect the same or better performance from any large touchscreen they encounter in a museum, library, or corporate environment.